Privacy Policy
Last Updated: August 6, 2026
Cliffcrest Games LLC ("Cliffcrest," "we," "us," or "our") explains in this Privacy Policy how information is handled when you visit our websites, play Candy Nova Slot, use our mobile applications, or contact us for support (collectively, the "Services").
By using the Services, you confirm that you have had an opportunity to review this Privacy Policy and understand the practices described here.
1. Information Covered By This Policy
We may receive different types of information depending on how you interact with the Services. The categories below describe the information that may be collected directly from you, automatically from your device, or through service providers that support the Services.
1.1 Information You Choose To Provide
- Email address or other contact details if you write to us, send feedback, or request support.
- The contents of your messages, including support questions, technical reports, comments, or other communications you send to [email protected].
You are not required to create an account to use the Services. Information you voluntarily provide is used mainly to communicate with you, respond to your request, and improve the Services.
1.2 Information Collected From Your Device
When the Services are used, limited technical information may be collected automatically. This may include:
- Device type, device model, operating system version, language, region settings, and application version.
- Basic gameplay and usage events, diagnostic information, crash reports, and performance data.
- IP address, which may be used for security, analytics, fraud prevention, approximate location, and regional compliance.
- Advertising identifiers, such as Google Advertising ID on Android or IDFA on iOS, when available and permitted, for analytics, advertising attribution, ad measurement, and fraud prevention.
You may reset or limit advertising identifiers through your device settings. On Android, review Settings > Google > Ads. On iOS, review Settings > Privacy & Security > Tracking.
1.3 SDKs And Third-Party Services
To keep Candy Nova Slot stable, understand performance, support advertising, and measure acquisition or campaign effectiveness, the Services may include third-party tools or software development kits. These may include:
- Analytics tools used for usage trends, performance monitoring, and crash diagnostics.
- Advertising tools used to display ads, measure ad delivery, and manage ad performance.
- Attribution tools used to understand marketing campaign performance.
- Customer support tools used to receive and manage player feedback or support communications.
These providers may process device information, usage information, advertising identifiers, or similar data under their own privacy notices. We do not sell your personal information. Third-party providers are expected to process information in accordance with applicable laws and their own privacy terms. You can manage personalized advertising choices through your device settings.
1.4 Legal Bases Where Required
Where laws such as the GDPR apply, we rely on appropriate legal bases for processing. These may include your consent, such as when you contact us voluntarily, and our legitimate interests in operating, securing, analyzing, improving, and supporting the Services where permitted by law.
2. How Information Is Used
Information may be used for the following business and service purposes:
- To provide, operate, maintain, and improve the Services.
- To analyze technical performance, gameplay flow, features, and stability.
- To respond to support requests, feedback, privacy inquiries, and other communications.
- To detect, investigate, prevent, or address fraud, abuse, unauthorized activity, security issues, or misuse of the Services.
- To measure advertising performance, attribution, and campaign effectiveness.
- To comply with legal, regulatory, safety, and enforcement obligations.
We do not use personal information to make automated decisions that produce legal effects or similarly significant effects about you.
3. Cookies And Similar Technologies
The Services may use cookies, local storage, SDK-based identifiers, or similar technologies. Functional technologies help the Services operate, while analytics technologies help us understand usage trends and performance.
You may block, delete, or limit non-essential cookies and similar technologies through your browser or device settings. Some features may not work properly if these technologies are disabled. Continued use of the Services indicates acceptance of the practices described in this section where permitted by law.
4. Messages And Promotional Communications
Where allowed by law, we may send service notices, updates, announcements, or promotional messages. You can opt out of non-essential promotional messages by using an unsubscribe link where provided or by contacting us at [email protected].
Even if you opt out of optional communications, we may still send messages that are necessary for support, security, legal, or service administration purposes.
5. How Information May Be Shared
We do not sell personal information. Limited information may be shared only where appropriate, including:
- With service providers, SDK partners, hosting providers, analytics providers, advertising partners, attribution partners, and support providers that help operate or improve the Services, subject to appropriate obligations.
- When disclosure is required by law, legal process, governmental request, or regulatory obligation.
- When reasonably necessary to protect the rights, safety, property, or integrity of Cliffcrest Games LLC, Cliffcrest, the Services, our users, or the public.
6. Retention
We keep personal information only for the period reasonably necessary to support the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
When a valid deletion request applies, we will delete or anonymize personal information within 30 days, unless we must retain certain information for legal, security, dispute, tax, audit, or compliance reasons.
7. Data Deletion And Local Game Data
The Services do not require account registration and do not maintain persistent, personally identifiable user profiles as part of ordinary gameplay.
Local Data
Game progress, settings, or similar data stored locally on your device is generally removed when you uninstall the application. Because no account system is required, the Services do not provide a separate in-app account deletion tool.
Third-Party Data
Analytics, attribution, advertising, and similar SDK providers may process anonymous, aggregated, or device-related data according to their own retention rules. We do not control those providers' retention systems, but we expect them to comply with applicable data protection laws.
Requests
To ask about data handling or exercise privacy rights available under applicable law, contact us at [email protected]. We aim to respond within 30 days. Deletion may permanently remove applicable game progress, Virtual Items, and related personal information, and some information may remain where law requires retention.
8. Security
We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, misuse, alteration, loss, or disclosure. No transmission or storage system can be guaranteed to be completely secure, and we cannot promise absolute security.
9. Age Requirement
The Services are not directed to children under 18, or the minimum digital consent age in your jurisdiction if that age is higher. If you do not meet the applicable age requirement, you are not permitted to access or use the Services.
We do not knowingly collect personal information from children and do not use children's personal information for targeted or behavioral advertising. If a parent or legal guardian believes that a child has provided personal information without required permission, please contact us. After verification, we will review the issue and delete the information as required by applicable law, including COPPA where applicable.
10. International Processing
Your information may be transferred to, stored in, or processed in the United States or other locations where we or our service providers operate. Data protection rules in those locations may differ from those in your country.
For transfers from the European Economic Area, United Kingdom, or Switzerland, we rely on lawful transfer mechanisms where required, which may include Standard Contractual Clauses approved by the European Commission or other legally recognized safeguards.
We take steps designed to ensure information remains protected in a manner consistent with this Privacy Policy regardless of where it is processed.
11. Privacy Rights
Depending on where you live and which laws apply, including GDPR, CCPA, or CPRA, you may have rights to:
- Request access to the personal information we hold about you.
- Request correction or deletion of personal information.
- Request a portable copy of certain information.
- Object to or restrict certain processing activities.
- Withdraw consent where consent is the legal basis for processing.
- Opt out of sale or sharing of personal information where those terms apply under California law.
To exercise a right, send a verifiable request to [email protected]. We may need to verify your identity before completing a request. We aim to respond within 30 days, or within the period required by applicable law.
12. California Privacy Notice
If you are a California resident, the CCPA and CPRA may provide additional rights. During the past 12 months, the Services may have collected the following categories of information:
| Category | Examples | Collected |
|---|---|---|
| Identifiers | Email address, IP address, advertising identifier | Yes |
| Device Information | Device model, operating system, language setting | Yes |
| Internet Or App Activity | App usage events, gameplay statistics, diagnostics | Yes |
| Approximate Location | Country or city-level location inferred from IP address | Yes |
| Commercial Information | In-app purchase history, if applicable | Yes, if applicable |
We do not sell personal information in the traditional sense. Certain advertising or measurement disclosures may be considered a "sale" or "sharing" under California law. You may opt out by limiting personalized ads in your device settings or emailing us with the subject line "Do Not Sell or Share My Personal Information" at [email protected].
We will not discriminate against you for exercising rights available under CCPA or CPRA.
13. Do Not Track
Some browsers provide a "Do Not Track" signal. The Services do not currently respond to DNT signals. You can manage privacy preferences through device settings or by contacting us directly.
14. Changes To This Policy
We may update this Privacy Policy from time to time. The current version will be available at https://cliffcrestgame.com/candynovaslot/privacy.html. If you continue using the Services after an updated policy becomes effective, that continued use means you accept the updated policy.
15. Contact Us
For questions or concerns about this Privacy Policy or privacy requests, contact:
Cliffcrest Games LLC
Email: [email protected]
Address: 1429 Wood St Oakland, CA, 94607-1530 United States